One of the top 10 U.S. healthcare providers was migrating application workloads from on-premises to cloud hosting models. This required diverting internal IT resources with institutional knowledge of their business and applications.<\/p>\n\n\n\n
Reassigning internal IT resources to support the migration effort left a critical void in continuing day-to-day IT engineering, operations, and administration support of existing systems. The provider initially requested individual contractors to fill these roles, which would have burdened IT managers to onboard, train, and oversee each of these individuals \u2014 straining already stretched IT management.<\/p>\n\n\n\n
We proposed and delivered an \u201cas a service\u201d solution approach that offloaded the client\u2019s IT management burden while the permanent IT team focused on cloud migration. We provided a curated team of skilled professionals covering each of the needed functions. As part of this work, we oversaw and supported the team, including giving monthly program-level status, issues reporting, and action plans to the company. Scope of services encompassed Windows server, cloud, and storage administration; Active Directory and messaging support; network operations; and IT service management engineering. <\/p>\n\n\n\n
Transition into a steady state was completed within a relatively short timeframe and with minimal impact on the company’s IT management. Following this project, the company went through a complex merger.<\/p>\n\n\n\n
Based on the success of this initial project, the merged company subsequently contracted with us for a staff augmentation team to assist them in their efforts to aggressively consolidate from 10 data centers down to 3 data centers. The intent of the project was to generate large cost savings both from the consolidation and from movement of many workloads to more agile cloud environments. <\/p>\n\n\n\n
As part of the project, the team is also involved in moving Hitachi storage to the cloud, making sure workloads on Windows servers are ready for the cloud, and assisting with networking.\u00a0 The target cloud environment is multi-cloud, with Azure, AWS, and Google each being used for different purposes.<\/p>\n\n\n\n