{"version":"1.0","provider_name":"Pyramid Consulting","provider_url":"https:\/\/pyramidci.com","author_name":"Sharath Nair","author_url":"https:\/\/pyramidci.com\/author\/sharath-nair\/","title":"Major Furniture Retailer Improves CustomerCore Quality and Maintenance\u00a0","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"d89fZbYuqE\"><a href=\"https:\/\/pyramidci.com\/casestudy\/major-furniture-retailer-improves-customercore-quality-and-maintenance\/\">Major Furniture Retailer Improves CustomerCore Quality and Maintenance\u00a0<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/pyramidci.com\/casestudy\/major-furniture-retailer-improves-customercore-quality-and-maintenance\/embed\/#?secret=d89fZbYuqE\" width=\"600\" height=\"338\" title=\"&#8220;Major Furniture Retailer Improves CustomerCore Quality and Maintenance\u00a0&#8221; &#8212; Pyramid Consulting\" data-secret=\"d89fZbYuqE\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/pyramidci.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/pyramidci.com\/wp-content\/uploads\/2024\/07\/woman-furniture-table-shopping.png","thumbnail_width":912,"thumbnail_height":513,"description":"A leading retailer of furniture, consumer electronics, and home appliances needed to maintain both its brick-and-mortar and online customer operations. The organization brought in Celsior to modernize and improve its CustomerCore application while at the same time supporting the legacy application environment. Challenges The client wanted to add new features to assist customers. At the [&hellip;]"}