{"version":"1.0","provider_name":"Pyramid Consulting","provider_url":"https:\/\/pyramidci.com","author_name":"pyramid","author_url":"https:\/\/pyramidci.com\/author\/pyramid\/","title":"Atlanta-based Media Giant Turns to Pyramid Talent for Call Center Solutions","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Dq0MSfZcVP\"><a href=\"https:\/\/pyramidci.com\/casestudy\/metro-atlanta-media-giant-relies-on-to-pyramid-consulting-for-callcenter-talent-solutions\/\">Atlanta-based Media Giant Turns to Pyramid Talent for Call Center Solutions<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/pyramidci.com\/casestudy\/metro-atlanta-media-giant-relies-on-to-pyramid-consulting-for-callcenter-talent-solutions\/embed\/#?secret=Dq0MSfZcVP\" width=\"600\" height=\"338\" title=\"&#8220;Atlanta-based Media Giant Turns to Pyramid Talent for Call Center Solutions&#8221; &#8212; Pyramid Consulting\" data-secret=\"Dq0MSfZcVP\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/pyramidci.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/pyramidci.com\/wp-content\/uploads\/2024\/07\/casestudy_Atlanta-based-Media-Giant-Turns-to-Pyramid-Talent-02.jpg","thumbnail_width":1280,"thumbnail_height":721,"description":"A major media organization in Atlanta has numerous call centers to staff throughout the U.S. Challenge They were struggling with their current vendors\u2019 ability to fill their growing talent need for call center roles. The required skill sets that included tech support, helpdesk, inbound sales, and retention, were made even tougher due to the multi-shift [&hellip;]"}